3 Days Days
Provide a practical insight into the handling of disciplinary issues. Correct and appropriate implementation of disciplinary and grievance procedures in the work place.
You will learn to:
- Plan or handle a disciplinary or grievance hearing
- Follow a step by step procedure for conducting grievance and disciplinary hearing accordingly.
- Use a range of listening and questioning techniques to extract relevant information.
- Demonstrate good practice in conducting disciplinary and grievance interviews